The order-tracking service was developed in response to customer feedback and automatically notifies customers of order dispatches via e-mail when using its courier service providers. The service then allows real-time tacking of parcels and offers site delivery monitoring, enabling customers to monitor and co-ordinate delivery timings and site visits more easily. Options include a primary e-mail address for all dispatches and a specific order-notification facility for project managers or site engineers.
The auto-update service provides registered customers with the latest product information.
The enhanced web site provides a one-stop-shop for all building-measurement and control peripherals.
Sontay claims produce the most comprehensive controls peripherals offering to the UK building-services market.
